Shipping, Returns & Exchanges
We offer a free shipping service on orders to most countries in the European Union.
If you live in Sweden you can chose to get your parcel to a DHL pick up point. DHL will send you an SMS or e-mail with tracking details and delivery information. Delivery typically takes 2-3 working days.
If you live in the EU your package will be delivered via DHL Parcel Connect directly to a DHL pick-up point, a DHL parcel locker, or to your door. DHL will send you an SMS or e-mail with tracking details available delivery options and expected delivery times.
If you live outside of the EU, please send us an email at email@example.com and we will make necessary arrangements in order to fulfill your order.
We hope and aim for you to be pleased with your Handsome investment. However, if you would like to return your order for any reason, we accept returns within 14 days from the day that you received the goods from us.
You will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable.
In order to carry out a return, please send us an e-mail at firstname.lastname@example.org together with your order number and name of the product that you would like to return. We will send you further returns instructions.
All goods must be returned in their original condition (unused and unworn) together with the original packaging material (glove box, labels, card etc.).
We suggest that you ask for proof of postage when returning the goods and that you are using a trackable shipping service. Handsome Stockholm will not be held responsible for returned goods being lost in transit without proof of postage.
Once your return is received and inspected, a notification email will be sent to you. When your refund is approved, a credit will automatically be applied to your credit card or original method of payment.
If you would like to make an exchange, please send us an e-mail at email@example.com together with your order number and name of the product that you would like to return and the product you would like in exchange. We will send you further instructions.
RETURN / EXCHANGE ADDRESS
Use the following address when returning the product:
Handsome Group AB