Do you ship to my country?
We offer free shipping on orders to most countries in the European Union.This includes Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
We also offer shipping the United States for a fixed cost per parcel of SEK 260 (approx USD 30).
If you live outside of the EU and the United States, please send us an email at firstname.lastname@example.org and we do our best to help out to fulfill your order.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 2-6 business days to arrive. Delivery details will be provided in your confirmation email.
Which carriers do you use?
We use DHL as our preferred international partner.
I haven't received my order confirmation
We will send you an order confirmation to your e-mail with the details of your purchase. If you haven’t received a confirmation within 24 hours of your purchase, please check your spam folder and if you still can’t find anything, contact us. Always make sure to enter the correct e-mail when completing your order!
Where is my order?
Once your order has been dispatched you will receive a shipping confirmation. In this you will find a link to the delivery company's webpage where you can track your order. Remember that our delivery times refer to business days. If your order hasn't reached you within the promised delivery time, contact us and we will help you! It can take up to 24h from when you got your shipping confirmation until the tracking is updated.
RETURNS AND EXCHANGES
Can I return my product?
If you would like to return your order, we accept returns within 14 days from the day that you received the goods from us.
Please send us an e-mail to email@example.com together with your order number and name of the product that you would like to return. We will send you further returns instructions.
Returns within the European Union are free of charge. Customers returning products from other than EU-countries, for example the United States, will be responsible for paying for their own shipping costs.
All goods must be returned in their original condition (unused and unworn) together with the original packaging material (glove box, labels, card etc.).
Where is my refund?
Don't worry! As soon as we have processed your return, you will receive an email and 3-5 business days after this you will see the money back or get an updated invoice.
We recommend that you avoid exposing your gloves to rain. If they become wet, let them dry on a flat surface at room temperature. Avoid sources of heat. If they become dirty, gently rub with a soft cloth together with some talcum powder as soon as possible.
Where are your gloves produced?
Handsome is designed in Stockholm and sustainably produced in Hungary. Our products are manufactured by a family owned glove atelier located in the picturesque Hungarian town Pécs, also known as the capital of glove making on the European continent. The atelier provides a great work environment for over 20 craftsmen and woman, many of whom have worked in the trade for decades. The Handsome team has visited the atelier in Pécs and met with the craftsmen and woman. We can thereby ensure that the working conditions in the factory are very high, and beyond satisfactory.
What materials do you use?
We only work with the finest Italian lamb nappa leather from Napels. The regions salty air is particularly favourable for drying leather since it makes it extra soft. The leather is always purchased as a by-product from the meat industry.
Our high quality linings are also produced in Italy and contain a blend of 50% natural cashmere and 50% wool. That combination makes the lining particularly soft and keeps the hands extra warm during cold winter days.
We guarantee a sustainable leather and linings production that are in line with strict EU regulations (REACH).
Can gloves with the same colour and model have small differences?
Yes they can, but it’s rare that you’ll notice any difference at all. However, it’s important to mention that each glove are cut and sewn by hand by seasoned craftsmen and woman, which makes each glove pair unique. Leather is also a natural product and each piece of natural leather is different. Small irregularities are therefore a sign of quality.
What is Handsome Stockholm’s approach to sustainability?
We believe in refining your style, not adding unnecessary pieces to your wardrobe. With that in mind, we release designs that are permanently available in our line. Instead of a pair of gloves that will last you one winter, our products are crafted to be on your hands for years to come. This reduces waste, and ultimately, our impact on the environment.
Where are Handsome Stockholm's gloves produced?
Our entire glove-making process takes place in Europe. The gloves are designed right in Handsome’s hometown of Stockholm, Sweden. The leathers we use are sourced from a tannery in Naples, Italy, which uses modern methods to ensure minimal waste and environmental impact. The leathers are then carefully and lovingly crafted by hand at a family-owned glove atelier in Pécs, Hungary. Our 100% cashmere knitted gloves and linings are also produced in Italy.
What materials does Handsome Stockholm use?
Our gloves are made of the finest lamb leather from Naples, Italy. As a region situated near the sea, its salty air is perfect for drying leather, making the end product ultra soft. Our beautiful knitted gloves are made from 100% premium Italian cashmere. The leather gloves’ linings are also sourced in Italy.
Does Handsome Stockholm have vegan / leather-free gloves?
Yes, we do! Our 100% cashmere knitted gloves are perfect for those who are searching for a luxurious and vegan-friendly pair of gloves.
However, due to the quality and versatility of leather, most of the items in our product line are made of leather. Even so, our sourcing and production process ensure that the leathers are obtained with animal welfare in mind.
What is Handsome Stockholm’s approach to animal welfare?
The leathers we use to create our fine gloves are sourced from the by-products of environment-friendly meat processing plants in Europe that also ensure animal welfare, to avoid further unnecessary waste.
How do I best care for my gloves so they last long?
Your gloves were created with longevity in mind, and they will age beautifully. You just need to make sure that they are properly cared for. Avoid exposing your gloves to rain, and if they become wet, dry them on a flat surface at room temperature. Avoid sources of heat. If they become dirty, gently rub with a soft cloth together with some talcum powder as soon as possible.
Do I have to buy a new pair if I lose a glove? Isn’t that quite wasteful?
As we strive to be sustainable, we also implement a “Lose One, Buy One” policy on every pair of gloves purchased from us. If you lose a glove, we give you the option to buy a replacement glove. This policy is a piece in our mission to provide you long-lasting pieces, with sustainability in mind.