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EXTENDED HOLIDAY RETURNS & EXCHANGES 2024

Orders placed between 1st November 2024 and 31st December 2024 can be returned up until 24th of January 2025 for a full refund back to your original payment method.

FREE SHIPPING & RETURNS WITHIN THE EUROPEAN UNION

We offer a free shipping and free return and exchange service on orders to all countries within the EU. 

If you live in Sweden  your parcel will be sent to a Postnord pick up point. We will send you an SMS or e-mail with tracking details and delivery information. Delivery typically takes 1-2 working days.

If you live in the EU  your package will be delivered via DHL Parcel Connect directly to a DHL pick-up point, a DHL parcel locker, or to your door. DHL will send you an SMS or e-mail with tracking details available delivery options and expected delivery times. 

RETURNS FROM THE EU

We hope and aim for you to be pleased with your Handsome investment. However, if you would like to return your order for any reason, we accept returns ordered from www.handsomestockholm.com within 30 days from the day that you received the goods from us. Returns within the European Union are free of charge.

In order to carry out a return/exchange, please email us at support@handsomestockholm.com, including your order number, and we will send you a prepaid delivery for you to print and attach onto your parcel.

All goods must be returned in their original condition (unused and unworn) together with the original packaging material (glove box, labels, card etc.).

We suggest that you ask for proof of postage when returning the goods. Handsome Stockholm will not be held responsible for returned goods being lost in transit without proof of postage.

FREE SHIPPING TO THE UNITED KINGDOM, UNITED STATES & NORWAY

For all orders from the UK, the US and Norway, taxes and import duties are included in the final price. Hence, your order will not be subject to any additional charges and the price you pay at checkout is the final price. Your package will be shipped with DHL Express, an express door-to-door delivery service. This service normally takes 1-5 business days. You will get a notification regarding your delivery to your selected delivery address. 

RETURNS FROM THE UK, THE US & NORWAY

We hope and aim for you to be pleased with your Handsome investment. However, if you would like to return your order for any reason, we accept returns ordered from www.handsomestockholm.com within 30 days from the day that you received the goods from us. Returns or exchanges from all countries outside the EU, are payable by the customer. Exchanges are free of charge.

In order to carry out a return/exchange, please email us at support@handsomestockholm.com, including your order number, and we will send you return instructions including a prepaid delivery note for you to print out and attach onto your parcel.

All goods must be returned in their original condition (unused and unworn) together with the original packaging material (glove box, labels, card etc.).

We suggest that you ask for proof of postage when returning the goods and that you are using a trackable shipping service. Handsome Stockholm will not be held responsible for returned goods being lost in transit without proof of postage.

Return charges from the UK, the US, and Norway:
The following return charges apply. Your return charges will be deduced from your total refund amount once we receive your return:

— Return charges for orders paid in USD: 10 USD
— Return charges for orders paid in GBP: 10 GBP
— Return charges for orders paid in CHF: 10 CHF
— Return charges for orders paid in NOK: 100 NOK
— Return charges on order paid in EUR: 10 EUR

OTHER COUNTRIES WITH FREE SHIPPING

We offer free shipping to the following countries: Canada, Switzerland, Bahrain, Brunei, Hong Kong SAR, Israel, Japan, Malaysia, Oman, Qatar, Singapore, South Korea, United Arab Emirates, Gibraltar, Malta, Monaco, Turkey, Mexico, Australia & Serbia. Shipping charges are free of charge. Taxes and duties payable by the customer/recipient of the parcel.

Other countries, please send us an email at support@handsomestockholm.com  and we will do our best to carry our necessary arrangements in order to fullfil your order.

RETURNS FROM ALL COUNTRIES OUTSIDE THE EU

We hope and aim for you to be pleased with your Handsome investment. However, if you would like to return your order for any reason, we accept returns ordered from www.handsomestockholm.com within 30 days from the day that you received the goods from us. Returns or exchanges from all countries outside the EU, are payable by the customer. Exchanges are free of charge.

In order to carry out a return/exchange, please email us at support@handsomestockholm.com, including your order number, and we will send you return instructions including a prepaid delivery note for you to print out and attach onto your parcel.

All goods must be returned in their original condition (unused and unworn) together with the original packaging material (glove box, labels, card etc.).

We suggest that you ask for proof of postage when returning the goods and that you are using a trackable shipping service. Handsome Stockholm will not be held responsible for returned goods being lost in transit without proof of postage.

Return charges from all countries outside the EU:
The following return charges apply. Your return charges will be deduced from your total refund amount once we receive your return:

— Return charges for orders paid in USD: 10 USD
— Return charges for orders paid in GBP: 10 GBP
— Return charges for orders paid in CHF: 10 CHF
— Return charges for orders paid in NOK: 100 NOK
— Return charges on order paid in EUR: 10 EUR

If you have any further questions, send us an email to support@handsomestockholm.com and we will assist you within 24 hours from Monday-Friday (excluding Swedish official bank holidays).

REFUNDS

Once your return is received and inspected, a notification email will be sent to you. When your refund is approved, a credit will automatically be applied to your credit card or original method of payment.

RETURN / EXCHANGES

If you would like to make a return or an exchange, please send us an e-mail at support@handsomestockholm.com together with your order number and name of the product that you would like to return and the product you would like in exchange. We will send you further instructions.